New Northwestern Travis County Tax Office

AUSTIN – Northwest Travis County residents are about to learn one of their dreams has come true. The ribbon has been cut on a new Northwestern tax office at 8110 North FM 620, just north of 2222 and is currently open for business.

“This is a big deal for the more than 350,000 residents in my precinct, many whom found themselves having to travel 20 to 30 miles to reach a tax office location,” said Precinct 3 County Commissioner Ann Howard. “After winter Storm Uri, I realized how important it is to have access to county services all across the county. This western office brings county government closer to the people.” Northwest Travis County residents will now have much more convenient access for vehicle registrations, title transfers and tax payments without having to venture into more traffic congested areas closer to downtown.

The new office’s Grand Opening was Thursday, October 6, at the Tax Office branch, 8110 North FM 620. Speakers included Precinct 3 Commissioner Ann Howard; Precinct 2 Commissioner Brigid Shea, whose precinct includes part of the northwest area; Austin Mayor Pro-Tem Alison Alter; Facilities Director Roger El-khoury; and Bee Cave Mayor Kara King. Tax Assessor-Collector Bruce Elfant emceed the event.

“I have pushed for several years to find a suitable location for a satellite tax office in Northwest Travis County,” Shea said. “It took a couple of different tries, but we finally found a great location that allows walk-in as well as drive-thru service. I’m delighted we finally made it happen!”

The 3 drive-thru lanes are an added benefit that older County tax offices do not have. Northwest residents will have the unique option of remaining in their vehicles for simple transactions. The original tenant was a national bank which has a similar operating function allowing for serving many customers in a comfortable area.

In September 2021, the Travis County Commissioners Court approved the purchase of the FM 620 location. The over 4,000-square-foot building provides many amenities, including three drive-thru lanes, 27 parking spaces, a 42-seat lobby and five customer workstations. The county spent about $400,000 for building renovations.

“We are so excited about this new branch office,” Elfant said. “Since becoming tax assessor-collector in 2013, I was determined to provide a tax office location to serve the northwestern part of the county. Over the years as the growth of the region skyrocketed, the residents grew more vocal about the need for a local tax office branch.”

The Northwest branch hours are 8 a.m. to 3:30 p.m. for walk-ins; 8 a.m. to 2:30 p.m. for drive-thru lanes; and 8 a.m. to 4 p.m. for appointments, Monday through Friday. Services available include motor vehicle registration, title transfers, voter registration and tax payments. Appointments are booked at

If you’d like to visit with me or my staff about the new Northwestern Travis County Tax Office, please visit my contact page on this site.